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Tulum and Xel-Há All-Inclusive 1-day Guided Tour

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Cancun, Mexico
Tulum and Xel-Há All-Inclusive 1-day Guided Tour

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon12 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Operators have paid Viator more to have their experiences featured here

Overview

Gaining an overview of the region’s water-sports opportunities and historic culture can be tricky for visitors on limited time. Tick off 2 top experiences on a combined day tour, beginning your day with exploration of Tulum’s Maya ruins with a guide, then transferring to Xel-Ha Park for an afternoon of aquatic activities. Avoid hidden costs with round-trip transfer, buffet lunch, and entrance fees included as per itinerary.
  • Enjoy hassle-free round-trip transfer from your hotel
  • Tick off 2 of the region’s top tourist experiences in just 1 day
  • Gain insight into Yucatan’s Maya heritage in Tulum
  • Snorkel, swim, and splash in the Caribbean Sea, with gear provided
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Roundtrip transportation on a comfortable bus.
Access to Tulum archeological site. (2 h approximately at archaeological area)
Certified bilingual guide.
Buffet lunch, unlimited drinks and national open bar.
Aquatic activities and tours of gardens and paths.
Use of the snorkel equipment with a free tube.
Rest areas, hammocks and lounge chairs.
Lockers, changing rooms, toilets, showers and towel.
Bottled water
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Souvenir (available to purchase)
Photo pass package (Available to purchase)
Optional activities. These are educational activities of interaction with wild life, Sea Trek, Snuba

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7:00 AM
-During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. -We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. -We will confirm the time and exact meeting point by the message option of your booking. -The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. -The guides will say the tour name out loud.   -Present your photo ID upon boarding the bus. -If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.  -You must be 10 minutes early at the assigned location.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs before your visit day.
  • It is not possible to make the change of date the same day of your visit.
  • Children must be accompanied by an adult.
  • Use comfortable beachwear and swimming suit, bring extra cloths.
  • Please bring biodegradable sunscreen and cash or credit card for souvenir purchases.
  • Stroller accessible
  • Near public transportation
  • Transportation is wheelchair accessible
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member. The Voucher schedule is informative.
  • The Voucher schedule is informative.
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact Grupo Xcarte to know the exact schedule and place of your pickup. If your hotel is not on our route we will arrange your pick-up ate the nearest location.
  • Tours and days of operation are subject to availability and changes.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Grupo Xcaret
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .
Q:
What is the policy on sanitization during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .
Q:
What is the social distancing policy during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .
Q:
What measures are being taken to ensure staff health & safety during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .

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Reviews

4.5
star-4.5
41 Reviews

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