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Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya

star-54 Reviews
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Mahahual, Mexico
Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours 50 minutes  (approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Certified Guided tour at Chacchoben Mayan Ruins
Bottled water
Lunch
Kayaks
Air-conditioned vehicle
Gratuities
Souvenirs
The use of tripods and drones are prohibited at the Mayan Ruins
$5.00 USD copyright fee for the use of cameras at the Mayan City. This fee is paid directly at site.
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Av. P.º del Puerto 1211 , Av. P.º del Puerto 1211, 77940 Mahahual, Q.R., Mexico

Our meeting point is located just a few blocks from Costa Maya Port. Once your reservation is confirmed, we will email you detailed and easy to follow instructions of meeting point, directions and a map.

Costa Maya Port Mexico , Av. P.º del Puerto, 77976 Mahahual, Q.R., Mexico
Suppliers and travelers coordinate start times within the given time periods.
1/30/2020 - 7/10/2023
Monday - Sunday:06:00 AM - 08:00 PM
This activity will end right where it started.Your tour will depart one hour after your cruise arrives to port just a few blocks from Costa Maya Port. Once your reservation is confirmed, we will send you detailed and easy to follow directions to the meeting point and a map.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 80 travelers
  • OPERATED BY Shore Excursions
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya.
Q:
What is the policy on sanitization during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya.
Q:
What is the social distancing policy during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya.
Q:
What measures are being taken to ensure staff health & safety during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya.

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Reviews by Viator travelers

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Showing 1-2 of 4 reviews
star-4
You can climb on one of...
Linda_B
, Jan 2022
You can climb on one of the ruins, although you only get 45 min to explore the site which I think was too short. They scooted us off to lunch and the lagoon.
icon Response from Host , Jan 2022
Dear Linda_B, Thank you for taking the time to share your comments and feedback during your tour with us at Costa Maya! We are glad that you enjoyed Shore Excursion: Chacchoben Mayan Ruins and Bacalar Lagoon Combo from Costa Maya and that you had a good day with us at Mahahual, Mexico! Sometimes, we have to quicken the pace of the excursion to ensure a timely return to the port of Costa Maya. We appreciate your feedback, be assured that it will make us improve to continue offering memorable experiences to our visitors. Once again, we appreciate your preference and on behalf of our team, we hope to have the opportunity to see you again soon! Best regards, The Shore Excursions Team
star-5
The ruins on top and the...
Floyd_T
, Dec 2021
The ruins on top and the information that Joel from native expeditions gave was great. Recommend to everyone
icon Response from Host , Dec 2021
Dear Floyd_T, We would like to thank you for sharing your experience with us at Shore Excursions. We are very happy that you enjoyed your day at Costa Maya with us! :) On behalf of the team, we really appreciate your positive review and we deeply thank you for your good comments. We wish you all the best for this New Year 2022 and look forward to welcome you again in the near future. :) The Shore Excursions Team

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