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CRUISE GUEST Electric Bike

star-4.568 Reviews
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Mahahual, Mexico
CRUISE GUEST Electric Bike

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 hours  (approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more


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Use of bicycle
Bottled water
Av. P.º del Puerto 1286 , Av. P.º del Puerto 1286, 77976 Mahahual, Q.R., Mexico

Once you disembark your cruise ship, leave the international cruise port of costa maya, to the parking lot and walk 2 blocks to the mayan pyramid is.

Suppliers and travelers coordinate start times within the given time periods.
Rent by the hour
6/29/2019 - 6/3/2023
Monday:07:00 AM - 08:00 PM
Tuesday:07:00 AM - 08:00 PM
Wednesday:08:00 AM - 08:00 PM
Thursday:07:00 AM - 08:00 PM
Friday:07:00 AM - 08:00 PM
Saturday:07:00 AM - 08:00 PM
Sunday:07:00 AM - 08:00 PM
6/24/2019 - 6/3/2023
Monday - Sunday:07:00 AM - 07:30 PM
This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Service animals allowed
  • Near public transportation
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during CRUISE GUEST Electric Bike?
A:The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by CRUISE GUEST Electric Bike.
What is the policy on sanitization during CRUISE GUEST Electric Bike?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by CRUISE GUEST Electric Bike.
What is the social distancing policy during CRUISE GUEST Electric Bike?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by CRUISE GUEST Electric Bike.
What measures are being taken to ensure staff health & safety during CRUISE GUEST Electric Bike?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by CRUISE GUEST Electric Bike.

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68 Reviews
2 stars

Reviews by Viator travelers

Showing 1-10 of 68 reviews
Wonderful time
, May 2022
Great person and quick greet us promptly and got bikes quickly was very attentive and was wonderful in helping with adjusting seats
Friendly Service
, May 2022
Service was friendly and the guys made it so easy! They were easy to find after asking only one guide outside the port. The bikes made the trip fun. Highly recommended!
Perfect way to experience Costa Maya and Muhahual
, May 2022
Loved having the freedom of going where we wanted to go. Bikes were great had a basket to put our bags in. Collection was a breeze. Helmets and e bikes fully charged. They not fancy but perfect for what you need. We were able to cycle right down the promenade in Mahahual golf cars could not do this. We would do bikes again and Coral go was a great option lotsa fun , and convenient
Awesome bikes. Fast, fun, affordable.
, May 2022
Great bikes. We loved them! The charge lasted all day and still had more than 50% remaining. They can go pretty fast. We did as the other reviewers recommended and rode them to get massages on the beach and then went to a beach club which was awesome. Walk to the pick up point was very close to cruise port and easy to find with the instructions.
Fun bike riding.
, Apr 2022
Mauricio was great. Very friendly and had no issues with our bikes. Would definitely rent again and highly recommend.
Really fun idea and group trip!
, Apr 2022
Great fun, very easy to get around the island on! Easy to find from the cruise terminal and had great communication! Great price as well!
1 traveler found this review helpful
Find a different vendor
, Mar 2022
VERY long walk, poor directions provided, business not labeled, bicycles in VERY poor shape. The seats were spinning around when you sat on them, no shocks, the headlight attached with tape, one bike would not pedal at all, the other the throttle handle fell off. Website is deceiving. It is a side-of-the-road shack with bikes in a completely unmaintained condition. Riding them around and seeing the small town was nice but I recommend that you find another vendor. You do not get the bikes shown on the website, they are not in good repair, not safe safe, no helmets, and you will get very frustrated trying to find them.
icon Response from Host , Apr 2022
we are very sorry to give you a terrible experience, We had many failures with our staff, but we also want to thank you for your opinion, helped us realize our problem, now we improve all our services, guaranteeing the best experience.
1 traveler found this review helpful
The best excursion, electric bikes!
, Mar 2022
Great experience! Have rented golf carts before but the bikes are so much fun. You get a helmet and the bikes are very comfortable. We loved it!!
Great Fun!
, Feb 2022
The electric bikes were great fun! We had cruised in for the day. There's not a ton to do right in the general vicinity. Bikes have extra freedom to explore and added extra excitement. When we arrived the bikes were out, charged and ready to go. The gentleman helping wasn't there which was confusing at first but arrived shortly after. The bikes had great baskets (it was my hubbies 50th bday and I was able to attach a sign!) with maps attached and locks. We rode down by the beach and boardwalk, got massages and explored. The bikes seemed older and not in perfect shape but worked well with no problems. We could pickup when we wanted and drop off when we wanted. I would totally recommend and rent again when I came back.
Perfect day for Grandpa and Grandma
, Jan 2022
Normally I am directionally challenged, so negative review complaining about directions to bike rental concerned me, but it was closer than expected, only a couple minutes walk straight out from parking lot. Adrian patiently explained main roads, showing us on map that is clearly mounted on back of bike. This was our first time to ride an electric bike. We tried to pedal most of the time but the electric option was great (and easy). The tourist areas maintained the beauty of the coastline, but we enjoyed getting off and finding a local coffee shop and seeing the village. Our ship excursions would not allow us to rent determining we were too old. We are healthier than many people younger than ourselves. This prompted us to find a different option, for which I am thankful. Highly recommend.

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