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Excursion: CHACCHOBEN mayan ruins
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Quintana Roo, Mexico
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From $300.00 per group (up to 4)
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Excursion: CHACCHOBEN mayan ruins
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
4 to 5 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English and 1 more
Overview
Take a break from tanning on the beach and discover the ancient Mayan ruins of Chacchobén on this half-day excursion. Go deep into the jungle to visit these 8th century ruins and learn about the Mayans who built the pyramids. After your guided tour, shop for local handicrafts, then return to the starting point.
- Listen to the history of the ruins from your guide
- Choose your own tour time to suit your schedule
- Hassle-free transfers from your hotel or cruise port
- A private tour means a personalized experience
Saved to wishlist!
From $300.00
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What's Included
Bottled water
shopping and food
Departure & Return
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Av. P.º del Puerto 1180 , Av. P.º del Puerto 1180, 77976 Q.R., Mexico
for the guests who do not require pickup, we will meet up at the lighthouse at mahahual town, it is a very well kowns spot so that will be easy to get there.
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
Additional Info
- Confirmation will be received at time of booking, unless booked within 2 days of travel. In this case confirmation will be received within 48 hours, subject to availability
- Not wheelchair accessible
- Near public transportation
- Infant seats available
- Not recommended for travelers with back problems
- Most travelers can participate
- This tour/activity will have a maximum of 3 travelers
- OPERATED BY BACALAR ESCAPE COSTA MAYA
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Excursion: CHACCHOBEN mayan ruins?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during Excursion: CHACCHOBEN mayan ruins?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Excursion: CHACCHOBEN mayan ruins?
A:The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
Q:
What measures are being taken to ensure staff health & safety during Excursion: CHACCHOBEN mayan ruins?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
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Reviews
5.0
50 Reviews
5 stars
48
4 stars
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Reviews by Viator travelers
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Showing 1-4 of 50 reviews
Genesis is an outstanding guide!
Ken_Y
, Mar 2022
After an initial snafu with company management (which our guide Genesis helped to resolve), the four of us enjoyed one of the best private tours we have ever taken. Genesis was friendly, informative, and extremely informative. He had prepared a binder that contained many historical photos of Chaccoben and Mayan culture, which greatly enhanced our understanding of the sights we visited. He had a great sense of humor and was flexible to accommodate our interests. Sensing our interest in local fruits, he stopped at a fruit stand and treated us to sweet pineapple and mango slices. Any future traveller wishing to book this tour should definitively request for Genesis' services.
Fabulous Experience! Five stars are not enough!!!!!
Valerie_P
, Feb 2022
Juan Carlos was an outstanding guide! His knowledge of cultural and physical anthropology regarding the Maya was excellent. The privately guided tour allowed us to take our time and ask as many questions as possible. In addition to sharing his knowledge verbally Juan Carlos used numerous charts and photographs to enhance the learning experience.
Great option for cruise excursion
caworldtraveler
, Dec 2021
Carlos was an excellent guide and gave a very detailed tour of the site as well as driving us back and forth from the cruise port. We had plenty of time to explore and take pictures as well hear the interesting info Carlos shared. Carlos was very attentive and adjusted pace and route to accommodate my mother, who walks with a cane. Overall, this was a very good trip and well worth the cost. We were expecting it to be a private tour based on the Viator description of a private tour. So I was surprised when Carlos told us there was also a family of 3 on the trip with us. The van held 7 people comfortably and the other 3 people were already at the meeting point when we arrived, so it didn’t delay or inconvenience us at all. I was also surprised when we arrived that entry to the site is not included. We had to pay that in cash when we arrived. It was only $6 per person, so not expensive, but would have been better to be clear about in advance. This trip worked well for our cruise excursion. We had plenty of time to shop and explore the cruise port options after getting back from the tour before getting back on the ship for a late lunch.
Best Excursion in Costa Maya!
Joanne_R
, Aug 2021
This was a private tour for our group of 6. Carlos was just awesome! He is so knowledgeable and had so much information to share. One of our party had issues walking, he was in no rush and slowed down so we could all enjoy the morning. We even saw spider monkeys! I have already recommended this to someone traveling in the area. Great value and great day.
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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
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