Warner Bros. Studio Harry Potter Tour with Superior Transport from London

The bus was over an hour late, which they said it was on the way and will be there in 20 min. When we finally got there, two hours after we were supposed to (caught in traffic because bus was originally late). The bus driver runs out of the bus, where did he go? he didn't have the tickets, so we were on a bus for 20 more min with no air on. They lady comes with the tickets and has to check them off the list. Why wasn't this done at the office while we stood for an hour waiting. They extended our time there, great, but when it was time to leave, again no bus driver, and then the second group there didn't even have a bus. No one had told the bus driver to stay later, so they left when they were originally scheduled. So, people yelling, at one point people sat in the aisles of the bus that wouldn't leave since they needed to get to London. Long story, after an hour (oh, no one from the company would answer the drivers call), the Harry Potter security had to bring management out. They finally agreed to let them on their buses, but they would be dropped off where their passengers were going to be dropped off. So, originally supposed to be back at 830pm turned into 11:30pm. Ruined the magic of going to Harry Potter world.

Great experience throughout! No stress! I recommend getting a taxi. It pulls up right in front of the place!

Being a big Harry Potter fan (the books more than the movies but we were in London) and on the recommendation of my daughter in law my wife and I booked a trip to the Warner Brothers Studio Tour. We had a very nice bus ride out and back to the Studio. No hassle even with horrible traffic. It was right before the Queen's Jubilee and roads were closed for construction all over the place so it was a relief not to have to worry about any of that. just sit back and enjoy the ride. A side benefit was that out departure point was within walking distance from our hotel so that was a win too.

The bus driver didn't know the way and we arrived an hour late. In fact one of the passengers need to assist via Google map to help the driver. We were going round d and round ...although we arrived late, the guide insist that we came back to the pick up point at the same timing and the driver was again late in picking us up in the afternoon. All in all, it was a terrible experience both in the transport, the rushed in completing the tour within 2.5 hours instead of the 4 hours usually needed and we arrived back in London late...terrible and disappointing

Wonderful and funny driver who did a great job driving through busy London, getting us on time to the studio tour. Tip: eat before you go on the bus because it is not allowed to eat while on the bus. Also, there was not a lot of time to Explore everything inside the warner bros studio. We lost one of our tickets in the pipe system, so tip nr 2 : hold on to your tickets. (The amazing personell at the Harry Potter studio let us in so no harm done, but a bit shaky for a minute)

Easy ride to the studio. Staff was very friendly and experience was painless. Only suggestion would be to allow more time between drop off and scheduled return. We only had 4 hours before our return coach was scheduled to leave. We ended up taking the train back to London to have more time in the studio.

The Warner Brothers Tour is AMAZING! If you love Harry Potter you are really in for treat! We had a little confusion with the departure time. I was schedule for 2:30pm but the departure said 8:45am. When I contacted Víator for the confusion, they confirmed I needed to be there at 8:45am. When I got there in the early morning, they said boarding started at 2pm. It was not a problem because we got to enjoy the morning but it would be wonderful If this was specified more clearly. Perhaps stating something like, “Boarding begins 30 minutes prior to your purchased time.” Tip: When arriving at the Harry Potter Tour, don’t pay the 5 pounds for the audio tour. (Separate from Viator) It’s not necessary unless you don’t speak English. There’s plenty to read and the employees there are constantly giving you information about the sets. I barely used mine.

Bus broke down before trip started they had us waiting there for hours to get a new bus. We had planned to do other things along with the experience this day but got canceled due to this breakdown. In addition when we got back onto the bus to return back they didn’t count to make sure everyone was on the bus. The family sitting up in the bus never arrived and we left without them.

Tour was fun - takes about 3-4 hours to get through and many picture opportunities! Brings back many memories of the movie and engulfs you into the adventure Bus was luxurious - even when the bus was late due to traffic we were able to stay the 4 hours promised

I had been on this tour with Evans before where everything went as planned. But this time the coach was delayed 15 minutes we were told at the time of departure. We were told that we would get extra time at the studio because of the delay. The coach departed 20 minutes too late. When we arrived at the studio we did NOT get any additional time. Nor did we get any entrance tickets so we had to wait additionally 10-15 minutes for someone to contact Evans for the tickets. So all in all delayed around 30-40 minutes which was not compensated for.