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Highlights of Nassau Tour

star-4.5157 Reviews
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Nassau, The Bahamas
Highlights of Nassau Tour

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English

Operators have paid Viator more to have their experiences featured here

Overview

Bigmama's Tours guides are knowledgeable and experienced in providing not just a tour but creating memories which makes sightseeing fun and educational. There is something for the whole family on the tour. This tour is also unique because its a small grouping for safety reasons and COVID relations we will only transport 4-6 people.
  • Explore the highlights of Nassau, Bahamas, without getting lost
  • Travel between attractions with ease in an air-conditioned minivan
  • Ideal for a shore excursion or for first-time visitors with limited time
  • Hassle-free round-trip transport from downtown Nassau included
Saved to wishlist!
Port pickup and drop-off
Transport by air-conditioned minivan
Rum cake samples
Local guide
Restrooms
Snacks (own expense)
Gratuities
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Rawson Square , 3MH5+7RG, Nassau, The Bahamas

Rawson Square is a very familiar site down town Nassau. Our meeting place is at the Water Fountain located behind the square.

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

10:00 AM
Rawson Square , 3MH5+7RG, Nassau, The Bahamas

The Tour ends where is convenient for the Passengers. Some will be down town, some will be back at their Hotel

If you are staying at any hotels in the immediate area we would need to know the hotel name for pick up.
  • Confirmation will be received at time of booking, unless booked within 3 days of travel. In this case confirmation will be received within 48 hours, subject to availability
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • All Travelers can come
  • Stroller accessible
  • Near public transportation
  • Infant seats available
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY BigMama's Tours and Taxi
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Highlights of Nassau Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Highlights of Nassau Tour.
Q:
What is the policy on sanitization during Highlights of Nassau Tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
See all safety measures taken by Highlights of Nassau Tour.
Q:
What measures are being taken to ensure staff health & safety during Highlights of Nassau Tour?
A:The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by Highlights of Nassau Tour.

Traveler Photos

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Traveler Tips


  • "This tour is a must for anyone coming to Nassau." See review
  • "Half day is good amount and Big Mamma makes it fun." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
157 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 157 reviews
star-5
Friendly host taking the...
Jon_R
, Jul 2022
Friendly host taking the tour. It take's in some of the main attractions in the port area providing history and background.
star-2
Tour not as presented
Patsy_L
, Jun 2022
Tour scheduled to leave at 10 am…left at 1025. Had to seek out guide…said 10 was just a meeting time even though all passengers were there…she got upset at 1010 when I called and was rude. She solicited 2 others for tour which should have been 4-6 people. There were 8
icon Response from Host , Jun 2022
I was expecting your review. the tour is $25 a promotional tour I do every year since 2009 in June and July , a shared tour. The 4-6 people is a Private tour for $70. did you pay $70 each maam? I didnt solict anyone, those clients were also pre booked like you were. the day before was 22 people. I wasnt rude, I simply said ask if you were sure that no one meet you, because i just left you. Maam, that was a lie- you lied and you did it in front of your grand daughter teaching her to lie. if you believe that i was rude for asking you if you were sure you werent lying. Im speechless Thank yu for the review. All the best !
star-4
Big Momma Nassau island
Nathalie_S
, Jun 2022
Erica or "Big Mamma" as she prefers was very friendly and showed the Caribbean spirit of customer service. I wish we had more time to visit the Atlantis the amount given was just not enough to explore the hotel. Erica was well informed and answered all my questions. She even dropped us at a food market. Very nice tour, but a bit short! I got some conch salad and conch fritters! very delicious. Also we had no service and couldn't Erica please make sure to ask a cop where is the pickup area.
icon Response from Host , Jun 2022
Thank you for taking the time to review us. It was a pleasure to have you
star-4
Ok
dq7wcnk9jx
, May 2022
We were surprised we had to pay bridge toll when tour guide took us to Atlantis. We did not wish to go to a couple of stops and asked to go to Atlantis last.. Tour guide accepted our request. However when we went to Atlantis he said we had 20 minutes instead of 30 minutes as tour allowed. Rolly Polly was very knowledgeable and gave us very good information on the tour. Inside the van we did not feel it was clean. May have been but we felt that way. Instructions to meeting place could have been much better. Had to wait for Tour Guide a long time in the hot sun with no place to sit. Tour guide was late in arriving.
star-3
Make sure to put in a request to AVOID Rollie as your driver/guide
Kalli_P
, Apr 2022
he private city tour review: The lady who provided video instructions of meeting time and location was fantastic. We ended up by the fountain (almost to the meet up point) but our driver/tour guide (Rollie Pollie) was 15 minutes late. Rollie did a good job of pointing out attractions and taking us to the destinations as advertised by "BigMama's Tours and Taxi". This review is not against BigMama's but should be directed against their employee Rollie. Rollie sold us on a separately arranged 4 hour private tour starting at 8am that included "2 snorkeling locations (different islands), swimming with the turtles, lunch at rose island, then swimming with the pigs". He stated "you pay through me because of my company Rollie Pollie you got a discount and I will carry you directly to the boat". We were told to meet at Bay Shore Marina at 7:30am. He ensured Captain Williams on the boat "4 play" would be ready and sent us a picture of the boat. He asked for PayPal and that money was sent to confirm our reservation. Of those items on the itinerary, we were very far off from what was supposed to be included. What happened: we showed up at Bay Shore Marina at 7:30am. We waited with a 3 year old until 9:00am for no one to show up and got a hold of Rollie who directed us to meet him at Bruno's Fish Fry restaurant. He then took us to a different 'marina' which looked more like a junkyard and a new captain (Omar) and boat ("Snorkeling Tours"). We got on that "Snorkeling Tours" boat at 9:30am. We were taken to "Eddie Murphy" island where we were asked if we wanted to walk around. We said no. Then the boat broke down (lost steering). We walked around the island anyway because we had to wait for a jetski to come with power steering fluid. The broken down boat could now steer again. We were taken to swim with turtles (we didn't see any and there was no swimming). We were taken to see dolphins (ie: dolphins swimming in captivity as we peered through the Sandals enclosures). We were taken to go snorkeling; the big reef was too choppy so we were taken to a little reef, per our request as the little reef was also still very choppy, but less so. I was almost hit by the boat trying to get out of the choppy water and heard "LOOK OUT!" to get out of the way before the boat landed on me. Swimming with pigs was "phone a friend" that shows up on a random beach in New Providence (the same island we were staying on) who brings a mama pig and piglet and picks them up to put them in the water to swim). We were then taken to a local restaurant (Goldie's, where lunch was NOT included and we had to pay). We were then taken back to the "marina". With the issues in the morning with the boat, change of location, significant downgrade in boat, paying for our own lunch, and not getting the tour we signed up for ($1420), we were told we would get a $200 refund for the child (since most companies don't charge for children 3 and under). We've been in contact with Rollie for the past 15 days and each time, he assures the refund is coming. We've seen nothing after multiple requests. I'd ensure if you book a tour with BigMama's, that you request you DO NOT get Rollie as your guide. For a private tour, usually the guides are very accommodating and trustworthy. Needless to say, Rollie tried to be accommodating but fell through on execution and lack of follow through and after that, could not be trusted.
icon Response from Host , Apr 2022
First of all I'm abit concern 1. That you would come on Bigmamas Tours platform to make this review. As we DID NOT sell you this experience. 2. That you would TRUST and individual instead of a REPUTABLE COMPANY with your family and your funds! I am deeply saddened by your experience in the aspect that you meet Mr. Rolle whom is an EMPLOYEE through us. However i would like to make a suggestion that you never make that mistake again its always worth it to do research and make conscious decisions when it involves your family and your finances. Use the reputable companies. It may cost abit more however the cost is worth the service! Enjoy Life❤
star-2
Not so highlights
Christian_L
, Mar 2022
Not that great, our tour guide seemed tired, not enthusiastic and not interested, could barely get up from his seat. Made no effort to locate us at the end of each activities so we wasted a lot of time trying to find him to pick us up. Overall tour schedule is 2hrs so stop by at highlight points were quick. Tour guide skipped a few highlights pretending it's either not open or not worth it to see anyway. Provided basic historical information. At one point we thought the guide would not make it as he was heavily breathing and seemed to be suffocating. Glad we made it back to the hotel but don't know if he did. Bahamas is very beautiful and scenery were exceptional.
icon Response from Host , Apr 2022
Thank you for your time of reviewing your experience with us. Yes, the tours are 2hours. However our guides most times go over 2 hours as it's a private tour and we are flexible. I've investigated your allegations and I'm wondering if they're based on the fact that you wanted extra time and wanted to stop at places that were not on the tour, like the fish Fry? While on tour the driver called the office and said that you wanted extra time at some places and that the grouping really spent exceptionally extended amount of time at some places. We want you to experience that island, we want you to have fun, however we have to do it all in a timely manner that is set for the tour. When you reserved, i remember now vividly now "you said can it all be done in 2 hours?" And I said we do it all the time. In the future make your needs clear and we will make the time you need available Thank you for choosing us. have a happy life
star-3
Disappointed
Lori_N
, Mar 2022
Our driver ( Rolly Polly) was friendly, however, he was 20 minutes late for pickup ( he said he was detained by a parade float) and his vehicle was dirty. We didn’t see all the places on the itinerary, like the Distillery and our time was cut short at other places like Atlantis. I’ve taken 2 other tours with Viator in Nassau, and they were much better tours.
icon Response from Host , Apr 2022
Thank you for taking the time to review your experience with us. We use it to improve our business and definitely have taken note of your concerns . There was a parade and he was held up.
star-4
Our guide was 15-20 min...
Heather_P
, Nov 2021
Our guide was 15-20 min late for departure and initially sounded like we were meeting another group that was also lost.
icon Response from Host , Nov 2021
Hello my darling, thank you so much for taking the time to review your experience with us. It was definitely a pleasure. Although we have a lot of construction going on at the port we are still meeting at the same place as always. We have agents on standby to take calls and whats app messages just incase there are any misunderstandings. However we would have loved to hear more about the tour and how did that go? Until next time.......
star-5
Rollie Pollie for Mayor
shellyann_w
, Sep 2021
Rollie Pollie is an awesome tour guide. Treated us like royalty. I highly recommend him and appreciate the hospitality. Perfect way to start your vacation in the Bahamas.
icon Response from Host , Sep 2021
Thank you Maam. It was great to have you. We appreciate your kind words and you choosing us for Airport and Tour services. It was a pleasure to serve. Hope to see you again soon.
star-1
Beware - meeting spot unclear!!
Yaroslava C
, Jul 2019
Just to be clear - I did not actually take the tour because I could not find the meeting spot!! I am an experienced traveller and think it speaks for itself. I am writing this review to help future bookers avoid this mistake! The indications for the meeting spot were extremely unclear: 1. When looking for a spot, I was assured by 3 locals that the Fountain at Senior Frogs MUST be the right meeting spot for the tour and is the only known Fountain 2. neither the "old ministry building" nor "Festival welcome center" are indicated on Google maps and noone you ask will know where they are! Aside from lost money, I was EXTREMELY upset by missing the tour and started calling the support which was compelety useless. Noone called me back and noone helped in any way to ask the lady to pick me up where I was. I called until I ran out of money and was told to wait and remained there waiting for 1.5 hours for Big Momma to pick me up, which never happened. I am sure the tour itself should be fine, but just please BEWARE that the meeting spot is hard to find and well .it is still a mystery to me where it was, even after I tried to find it later in the day.
icon Response from Host , Jul 2019
Hello there Love. Thank you for your Comment. I totally understand your frustration. The water fountain, Ministry of Tourism building and Festival place are really easy to locate. They have been exactly where they are from I was a child all my Life. Once you're on Bay Street you really can't miss them. Now here is where the problem came in which was unfortunate for you. I seen you. I was downtown early that day. There were "No Cruise Ships" in port. I clearly remember it. I was parked across the street approximately at 930am you walked by VIA Cafe with a back pack on your back. I rolled the window down on a little gray van and said Hello. You looked at me and continued walking not saying a word. I didn't know at the time it was you! And you didn't know it was me! However you looked lost. Once the other passengers arrive I waited for you and you never came back. I went to the first stop and when I was about to leave my assistant called saying that you're trying to locate us. I was about to make an extra stop to just to come back and pick you up. That's why I told you wait. However the rain came down pouring and the Cleints I had was unable to get off the bus!. Once I got to the Fort the Police told me you were there also looking for us but we were not there as yet. It is never my intention to upset "No Client" day with misunderstandings. NEVER! I try my endeavor to go the extra mile and beyond. If you take the time to book with us. I take my time and take care of you. However this day was a dreadful day for me as the operator and you as the client. And I am sorry. Please contact my office directly and anytime your in the area again. You will receive 2 free bus tour passes. Once again All the best! Thank you!
star-5
I name this Big mama tour
Adenike_K
, Jul 2019
Big mama is the best. She knows so much about the history of Nassau. The most important and historic places were touched. I would really recommend this tour to anybody they visit Bahamas.
icon Response from Host , Jul 2019
Thank you for choosing Big Mama's Tours and for taking the time out to write a review. We appreciate it. We hope to see you again. All the best and until next time.
star-5
Nassau Highlight Tour
David D
, Jul 2019
We had a great time on the Nassau Highlights Tour. Big Mama's Tours was very informative and our guide, Big Mama herself, was very friendly and funny.
icon Response from Host , Jul 2019
Thank you for choosing Big Mama's Tours and for taking the time out to write a review. We're happy that you had a great time with Big Mama. She strives to do her best all the time and hopes everyone has memories they'll never forget. All the best and hope to see you again.
star-5
Big Mama is THE BEST!
Venture55223977170
, Jun 2019
Big Mama is everything and a bag of plantain chips--humorous, warm, well-informed, she has a definite love of Nassau that she wants to share with all of her "darlin's" on board. She drives the van, commentates, is quick with answers and fun tidbits about the island, and makes you feel at ease right from the beginning. I cannot recommend this fun trip enough--DO IT!
icon Response from Host , Jul 2019
AWWWWWWW ❤❤❤😊 Thank you so much for such nice compliments. Yes, she is a ball of fun to be around. We appreciate you taking the time out to write a review and for choosing Big Mama's Tours. All the best and hope to see you again.
star-5
Amazing Tour!
Anthony_G
, Jun 2019
The tour with Big Mama was amazing! She was very knowledgeable, accommodating and friendly. Would highly recommend this tour!
icon Response from Host , Jun 2019
Thank you so much for the nice compliments and for taking the time out to write a review. We appreciate it a lot and we are happy that you enjoyed the tour. We wish you all the best and hope to see you again.
star-5
Big Mamas Excellent Nassau Tour
James_T
, May 2019
If you want a tour through some highlights of Nassau, Big Mamma’s is an excellent choice. Yes, there are stops at tourist shopping traps, but at seemingly lower prices. Even our teenage sons liked it!! Half day is good amount and Big Mamma makes it fun.
icon Response from Host , Jun 2019
Hello there, Thank you for taking the time out to write a review and for choosing Big Mama's Tours. We are overwhelmed with happiness that you enjoyed the time spent with us. All the best to you and your family and until next time again!!!
star-5
Big Mama rocks!
Meander34553887560
, Apr 2019
This was a great tour, lots of fun, relaxed, and actually quite full of information....about things usually not mentioned/shown in tourist bus trips - we went thru housing, prices of houses, schooling, the local economy, all interesting stuff, but in a fun way, not at all like being in school! Also saw highlights of the Nassau city, did tastings, etc. Had a little time to shop, and got great recommendations for eating and shopping once the tour was over. We were very pleased.
icon Response from Host , May 2019
Hello Dear, Thank you so much for choosing Big Mama's Tours. We are glad to hear that you enjoyed your tour with us.The excitement of allowing our clients to try new things motivate us to keep doing what we do. We are all about fun and sharing informative facts about our culture. Thank you again and we appreciate you commenting. All the best until next time again.
star-3
NON-REFUNDABLE
Latrissa_J
, Mar 2019
While I am sure the Tour is wonderful, our ship was delayed due to electrical issues and arrived at the port 3 hours late, so my husband and I missed the tour. Due to it being a non-refundable tour (this is noted on this site), if I ever decide to do book again, I will do it once we are there to ensure I don't lose money.
icon Response from Host , Jul 2019
Hello there, Thank you for your feedback. We appreciate it. We are so sorry you couldn't attend the tour. We wish you the best and hope you choose to join us in the future. You won't regret the time that you would spend with us.
star-4
Big Mama loves to guide tours.
Carolyn_H
, Mar 2019
This tour was really fun and interesting. Gave a nice overview of the area since we were only there for 8 hours. The only negative was it started about 30 minutes late, but once we got going it was great. I would recommend it to others. Big Mama is animated and offers lots of information about Nassau for an initial introduction to the Bahamas.
icon Response from Host , Jul 2019
Hello there, Thank you so much for taking the time out to write a review. We appreciate the feedback. We wish you the best and hope to see you again.
star-5
Bahama Mama should be a national treasure!
MAUREEN_C
, Mar 2019
Great way to see the island, local culture, and sample a little rum, tea and rum cake! Everyone had a blast !
icon Response from Host , Jul 2019
Awww, that is great.❤ I'm glad everyone had a blast. Thank you for choosing Big Mama's Tours and for taking the time out to write a review. We appreciate it a lot. All the best and hope to see you again.
star-5
Big Momma Tour
Patrick_S
, Mar 2019
Great experience. Lots of history. Got to see the historical sites as well as the local economy and social aspects
icon Response from Host , Jul 2019
Thank you for your review of your experience with our Company. We appreciate it. We hope to have you join us again in the future. All the best and until next time.

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