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JFK to Manhattan Hotel: Shared Arrival Transfer

Jamaica, United States
JFK to Manhattan Hotel: Shared Arrival Transfer

From $38.74

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1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 to 2 hours  (approx.)
Pickup offered
Paper ticket

Operators have paid Viator more to have their experiences featured here


Ensure a hassle-free arrival in New York and avoid expensive taxis with this pre-booked transfer. Travel from JFK International Airport (JFK), LaGuardia Airport (LGA) or Newark Liberty International Airport (EWR) to any Manhattan hotel in a comfortable shared-ride vehicle. Transfers are available 24 hours a day, seven days a week, so there's no need to worry about waiting around after an early morning or late night flight.
  • Stress-free door-to-door transfer to your Manhattan hotel
  • Easy to find on arrival: shuttles stop just outside baggage claim
  • Comfortable shared transport with a maximum of 11 passengers
  • Enjoy skip-the-line service at JFK's Terminal 7
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One-way shared transfer
Local taxes
Congestion fee (where applicable)
Excess luggage charges (where applicable)
John F. Kennedy Intl Airport , Jamaica, NY 11430
4/11/2022 - 7/21/2023
Monday - Sunday:12:00 AM - 11:59 PM
New York City , New York City, New York City, New York

Manhattan Hotels Only

There are no reservations necessary from the airport to the hotel. After claiming luggage and clearing customs, passengers must proceed to GROUND TRANSPORTATION DESK in their arriving terminal and present this voucher to the agent at the desk for transfer assistance and instructions. If an agent is unavailable at the Ground Transportation Desk, pick up a courtesy phone at the nearby transportation phone bank and dial #18 for GO Airlink NYC.
Upon arrival at JFK International Airport (JFK), LaGuardia Airport (LGA) or Newark Liberty International Airport (EWR), travel to any Manhattan hotel in style and comfort by arranging this shared-ride transfer vehicle. Simply provide your flight arrival details and full address of your destination. The transfer will be confirmed instantly and a travel voucher will be issued to present to the driver. Enjoy skip-the-line service at JFK Terminal 7. Bypass the Welcome Center/Ground Transportation desk and look for a Go representative. 

This transfer is to MANHATTAN HOTELS only.
  • Confirmation will be received at time of booking
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag
  • Vans will hold a maximum of eleven passengers
  • ADA wheelchair accessible vehicles are available. Additional Reservations required.
  • Wheelchair accessible
  • Near public transportation
  • Children under 3 years of age do not require a seat and travel free of charge. Children 3 years and older must have their own seat and pay full fare.
  • Most travelers can participate
  • Due to local laws, drivers reserve the right to refuse any customers who do not have a car seat for infants
  • This tour/activity will have a maximum of 11 travelers
  • OPERATED BY Go Airlink NYC
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on sanitization during JFK to Manhattan Hotel: Shared Arrival Transfer ?
A:The policy on sanitization is:

  • Transportation vehicles regularly sanitized
See all safety measures taken by JFK to Manhattan Hotel: Shared Arrival Transfer .

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Traveler Tips

  • "It was very easy to got the taxi an everybody was friendly." See review
  • "Apart from the 25 min wait after checking in at the transportation desk, there were no issues." See review
  • "All great things when you land in a city late at night, jet lagged and ready to sleep." See review


3,284 Reviews

Reviews by Viator travelers

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Showing 1-10 of 3,284 reviews
Horrible. Don‘t do it.
, Jun 2022
2 hrs waiting. 5times calling. Nobody cares about us. Pick up other People from other airport. Last call promised upgrade that never happend Taxi Uber or other pick ups at the airport. Do not buck any transfer about Go Air Link !!!
Will not be using this service again.
, Jun 2022
Bad experience. Would not recommend to a friend. Waited at the airport to be picked up for 2 hours. Driver and dispatcher had horrible communication.
No show of the minivan
, May 2022
arriving on JKF we dialed to inform that we had arrived. We were told that the driver would arrive in 10 to 15 minutes (terminal 4). After one hour waiting we called again, they said that the driver was ar terminal 7 and would come soon. Half an hour later there was still no driver so we decided to cancel and take a yellow cab.
Very dissapointed
, May 2022
We were waitng al terminal 5 since 9:30 am, where a bunch of people were. They said they went to pick us and couldnt find us., the driver never call our name, how could we know? I call and they told me that i have to wait for an hour to another driver to pick us. I waited for an nobody came. So I had to take an uber. I need a refund as I told the person who answered the phone. Very dissapointed.
Nobody Picked us up
, May 2022
We should call #18 from the phones located at the welcome Center Terminal ,4 in order to be picked up. After 3 additional calls nobody picked us up. Therefore I called UBER for the transfer. My Tip: Use Airport Train and the Subway. It much faster because of the traffic jam and it is less expensive than a shuttle ($8 Airtrain plus $ 2,75 Subway per person) . Believe me, you will need to save every $.. New York is horrable expensive
Long wait
, May 2022
We had to wait 30min before the taxi showed up, after a long call... The driver was friendly though.
Too Long Wait
, May 2022
Most memorable part was having to wait close to 2 hours for the driver to arrive for pickup. Several other passengers were waiting.
1 traveler found this review helpful
Didn't happen
, May 2022
We followed instructions on the Viator booking form which was to phone a particular number from the greetings desk at JFK. I was passed from one person to another until I had spoken to 4 people. In the end they said they had sent our details to their despatcher who would then phone my mobile to say how long they would be. We waited 40 minutes without a call or a car arriving. We had been travelling for almost 14 hours & were very tired so we were forced to hire a taxi at the cost of $60. Not impressed & will be chasing a refund once home. Awful service.
False advertisement
, May 2022
When we showed up the van was not there. Was on the phone for 15 minutes trying to get ahold of someone. When I finally did they did not have my reservation. They also said they don’t run after 10pm. The website states they run 24 hours. We had to find a taxis to pick us up. Waiting on a refund now.
Claim for cancelación confirmation
, May 2022
The service was not delivered. After calling the #18 I was informed that the service it would take 1,30 so I cancelled the Please give the money back
Very bad
, May 2022
Transfer was not available anymore. So we needed to take a cab anyway. Besides that, it took a long time for them to answer.
Stuck at EWR
, Aug 2020
We arrived at EWR and were informed that the business had not been Active since March this was July 2020. So I lost the fees and had to pay again to catch the train into Manhattan. I am not impressed.
Worst ever
, May 2020
I am furious. I arrived at ewr airport and the business is not operating . Why did you take my reservation and money. When you know its closed. You are the worst operator. Nobody can be found . I called the number stated and the promt said it’s close. I want my money and my other cost back and asap . Before I sue your asses . I want someone to call me asap 212 787 7968 Phillip balangue
, Mar 2020
Due to how the port authority handles this service it was overly complicated. There was an empty van waiting, but he couldn’t take me because he hadn’t been dispatched. I waited at least 30 min for someone else to pick me up. Then I got in the van with other riders who waited an hour for pick up and had ridden around the airport 2 times, as the driver tried to fill up the van. Then I was dropped off before them. The driver was short and lacking clear communication. To leave NYC I chose to pay $70 for a taxi to the airport and lost my $20 prebooked ride with Viator because I didn’t want to miss my flight or deal with the hassle. Uber or a taxi is worth the extra money. I gave two stars because I did get a ride to where I needed to go.
Better go with a taxi
, Mar 2020
We have wait for 35 minutes for somebody to pick us up,later we have drive for two hours to our hotel on Manhattan
Impossible to check the shuttle
, Mar 2020
I can’t use my voucher... i ask to my hotel to phone... no solution!!!! I have to take a taxi to the airport Thanks to contact me by mail to give me back the price... for two place...
Very poor
, Mar 2020
This was a very dissapointing experience in our case. The vouchers we received electronically were unvalid when the busdriver from Airlink was about to scan the tickets/vouchers. He insisted that we should pay cash when arriving at the hotel, which we refused, since we had already payed with our credit card. IT was a very unpleasant experience when the busdriver started a quarrel at the reception of the hotel. Other guests in the bus also got very unpatient. Airlink is working on behalf of Viator who provided us with the vouchers/tickets. It should not be the customers fault that the equipment/scanning of the tickets between Viator and Airlink does not work. We had the reception management at the hotel to print the vouchers for us and we gave it to the busdriver. He finally left the hotel in rage. Besides the busdriver also made fun of other guests/passengers on the bus because of lack of language skills and misunderstandings of directions/hotel adresses. This is very poor service. We will never book through Viator again.
Cost-effective but VERY slow.
, Mar 2020
After waiting for 30 minutes for the driver to pick me up, it took almost 2.5 hours to get to my hotel because there were so many pickups and dropoffs.
Not the best
, Feb 2020
Took 45 minutes for a shuttle to arrive. Driver was quite abrupt with one of the travellers which was the booking fault not the traveller. Drive was very uncomfortable with a lot of hard breaking
Not the best start....
, Feb 2020
So we arrived at JFK, all good, came through the gate, not a meeting point, desk, or representative in sight, eventually went to the central information desk, and we were added to a list. Approximately 25 minutes later the driver called us and we were off. Ooo I thought the driver was quite brusque, anyway we all climbed in and away we went, we made a couple more stops and we were full. Then everything changed the driver Damien I think, became a different person he was funny, charming, informative and very personable regaling is with facts and figures and helpful getting luggage out. Altogether a very good first impression of the people of New York, but more importantly I would recommend this service to anyone. Only 4 star because of there not being a visible presence at the airport. Thank you!!

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