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9/11 Memorial Tour with Skip-the-Line Museum Ticket

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New York, United States
 9/11 Memorial Tour with Skip-the-Line Museum Ticket
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
iconOffered in: English

Operators have paid Viator more to have their experiences featured here

Overview

Exploring New York’s 9/11 Memorial without a guide may mean missing details and personal stories of the 2001 attacks. This walking tour steps up: enabling you to experience the Memorial Pools and other key sights such as the Firefighters Memorial with a guide for added insight. The experience includes a skip-the-line, post-tour ticket to the 9/11 Museum, so guaranteeing your visit and saving you the fuss of purchasing tickets independently.
  • Explore the events of 9/11 on a walking tour of New York's Ground Zero
  • Be sure to cover the sights and tales of 9/11 that you could miss alone
  • Includes skip-the-line entry to the 9/11 Museum to save you time and hassle
  • Tour the Memorial Pools and other poignant sites such as the Survivor Tree
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Professional local English-speaking guide
Guide at the 9/11 Museum
Hotel pickup/drop-off
Food/beverages
22 Barclay St , 22 Barclay St, New York, NY 10007, USA

The tour meets in front of St Peters Church, at the intersection of Barclay and Church Street

9:00 AM
9/11 Memorial Pools , 180 Greenwich St, New York, NY 10007, USA

Tour ends at 9/11 Memorial Museum on Greenwich Street between Albany Street and Liberty Street

Meet up with your guide at a location near Ground Zero as specified by your host. You’ll spend the rest of your tour discovering the key landmarks, people, and places associated with that fateful day in September 2001.

First, take a look at St. Paul’s Chapel, a religious site that became a meeting point for friends and families searching for news about their loved ones after the attack. Its moving collection of handmade memorials and prayers still populate the interior to this day. Continue to Brookfield Place (formerly the World Financial Center) to get a sense of the financial costs of the attack and ongoing efforts to rebuild.

Next, head to the Eleven Tears Memorial, a tribute to the 11 employees of American Express who perished in the attacks. Just nearby, you’ll take a look at the Winter Garden, a site frequently missed by Ground Zero visitors. Continue from here to the 9/11 Memorial Pools, a sober fountain monument with the names of the victims built into the “footprint” of the former Twin Towers. Add more context to your trip by proceeding to the Survivor Tree and Firefighters Memorial, which offer a more intimate look at how New York City locals were impacted by the attack.

Make the final stop of the day at the 9/11 Museum, where an included, pre-reserved admission ticket lets you skip the long lines. Enjoy a self-guided exploration of this fascinating museum, displaying artifacts salvaged from the wreckage along with moving stories told by the victims of this tragic event. You’ll finish your trip at the museum at 5pm.
Itinerary
Stop At:  
Walks
Get an inside perspective on the events that have shaped NYC history and culture.
Duration: 30 minutes
Admission Ticket Included
Stop At:  
St. Paul's Chapel
Founded in 1766, St. Paul's Chapel is part of the Trinity Wall Street parish.
Duration: 5 minutes
Admission Ticket Free
Stop At:  
St. Peter's Church
Roman Catholic parish with three historic and beautiful downtown NYC places of worship. St. Peter's Church is the first Catholic parish in New York State.
Duration: 5 minutes
Admission Ticket Free
Stop At:  
FDNY Memorial Wall
View the landmarks and memorials that commemorate the attacks, including the bronze Firefighters Memorial.
Duration: 5 minutes
Admission Ticket Free
Stop At:  
Winter Garden
Admire the Winter Garden, an indoor garden situated inside the World Financial Center, across from the World Trade Center.
Duration: 5 minutes
Admission Ticket Free
Stop At:  
The National 9/11 Memorial & Museum
This experience includes tickets to the 9/11 Museum to visit on your own after the conclusion of your Memorial tour.
Duration: 1 hour 
Admission Ticket Included
Stop At:  
American Express 11 Tears Memorial
See a landmark memorial to those killed in the attacks.
Duration: 5 minutes
Admission Ticket Free
Stop At:  
Trinity Church
See the Trinity Church, near the intersection of Broadway and Wall Street.
Duration: 5 minutes
Admission Ticket Free
Stop At:  
Brookfield Place
A great place to shop in in Lower Manhattan's Battery Park City.
Duration: 5 minutes
Admission Ticket Free
Stop At:  
The Oculus
Marvel at the futuristic World Trade Center transportation hub, designed by Spanish architect, Santiago Calatrava.
Duration: 5 minutes
Admission Ticket Free
  • Confirmation will be received at time of booking
  • 9/11 Memorial Museum at 5 pm is non-guided. An average visit takes approximately two hours
  • Please note that guests will need to pass through airport style security to enter the 9/11 Memorial Museum. Certain items are not permitted in the Museum and such items will be confiscated and will not be returned. Please refer to 9/11 Museum's guidelines on specific prohibited items.
  • Not wheelchair accessible
  • Near public transportation
  • COVID UPDATE. Walks complies with all local government regulations. You may need to wear a mask or provide proof of vaccination to enter certain venues. Please refer to New York government guidelines for the most up to date information.
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Walks - USA
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial Tour with Skip-the-Line Museum Ticket?
A:The policy on face masks and attendee health is:

  • Face masks required for travelers in public areas
See all safety measures taken by 9/11 Memorial Tour with Skip-the-Line Museum Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial Tour with Skip-the-Line Museum Ticket?
A:The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by 9/11 Memorial Tour with Skip-the-Line Museum Ticket.
Q:
What is the social distancing policy during 9/11 Memorial Tour with Skip-the-Line Museum Ticket?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by 9/11 Memorial Tour with Skip-the-Line Museum Ticket.

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Reviews

4.5
star-4.5
85 Reviews

Reviews by Viator travelers

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Showing 1-10 of 85 reviews
star-5
Great experience and even better memories.
JEFFERY_G
, Jul 2022
The walking tour was so interesting and relaxing. Alice’s love of this city comes through with every story she would share with us. The museum experience was quite humbling. Never forget.
star-5
HIGHLY recommend!
Travis_S
, Jun 2022
Alice was our guide and gave us great information regarding the 9/11 Memorial. Personal, fun and educational!
star-1
Such a scam
Bernard_G
, Apr 2022
No one was there!! We waited! The meeting place as in front of a church and no tour guide to be found. What a scam! I will be reporting this and getting my money back!!!
icon Response from Host , May 2022
Dear Bernard_G, We are terribly sorry to hear you didn't find us at the meeting place. Are you sure you were there at the right time? Unfortunately all tours with Museum tickets are time sensitive so we cannot wait for late clients. Fo further assistance, please feel free to contact us directly and we will be happy to assist you. All the best,
star-5
New Yorkers are resilient and have hope.
Linda_T
, Apr 2022
Very interesting tour guide—easy to understand—knowledgeable of the subject—sensitive to our feelings and needs—very polite and dedicated to doing a good job.
star-5
Best learning tour i have ever been a part of
Donald_H
, Apr 2022
Alice is an intelligent, joyous woman who never stops researching and learning. After the 911 memorial tour, we spent hours in the museum -- but learned way more from Alice in our two hours with her. The placards inside the museum are well done, of course, but, thanks to Alice, i already knew much more than they could possibly convey. She also passed along a few tips on how to get the most out of our time inside the excellent museum. Go, Alice!
icon Response from Host , May 2022
Dear Donald_H, Thank you for sharing your experience on our 9/11 Memorial Tour with our guide Alice. We are certain your lovely comments will make her day! We hope your time in NYC was fantastic and that if you ever find yourself visiting any other location we serve you'll choose us again. All the best,
star-5
Informative personal tour
Kristin_L
, Apr 2022
Great stories about the heroes and details of 9/11, enhanced our experience and knowledge. Skip the line museum tickets saved hours
star-5
Highly recommended
Katie_H
, Apr 2022
Katherine was really knowledgeable. Lovely lady.Very emotional and the fact that she was there at the time added to the emotion. Learnt so much! Would highly recommend her.
star-5
Our guide's personal...
Sarah_S
, Dec 2021
Our guide's personal reflections of the experience helped us to make the event our own personal experience.
star-5
Excellent
Patti_B
, Dec 2021
Our guide was excellent. The tour gave alot of information. Enjoyed the walk-easy to meet up with group
star-5
Fantastic guide and loved...
Casey_S
, Oct 2021
Fantastic guide and loved every minute. The history and personal stories were great to connect the story into the events that day.
star-5
Jerry was a great guide!
Susan_C
, Oct 2021
My daughter and i took this walking tour with Jerry on a Saturday morning. It was very informative and he added some interesting stories about the area and specific heroes that were very touching. He came equipped with pictures that gave us an in-depth perspective. The guided tour was outside the museum and included tickets to the museum that we could do on our own. The museum and memorial is very well done. I would highly recommend this tour.
star-5
Joel
Inspiration589717
, Oct 2019
Wonderful, fun, informative tour with Joel, best guide for the job! Great day! Highly recommend this tour.
icon Response from Host , Oct 2019
Dear Inspiratio, Thank you for letting us know how your Guided 9/11 Memorial tour went! We are so happy to hear that you not only had fun with Joel but that the tour was also informative. Joel is great at his job and we are so happy to have him apart of the Walks family. We hope you enjoyed New York and you take Walks with us on all your adventures! All the best, The Walks Team
star-5
Nice experience
Cooknrocks
, Nov 2018
Had a nice tour with Rob. Very informative on the history of the properties and what’s to come. He also added some personal stories which made the experience more real for someone who watched the tv rather than being there. The museum is a must to realize and remember.
star-5
Missing the soul of 9-11 museum without this tour
Michael_H
, Oct 2018
Seeing the physical museum is a disservice to the memories it perpetuates without the personal touch added by tour guide
star-1
I thought the guided tour was in the...
Susan G
, Jan 2018
I thought the guided tour was in the museum. It was an outside tour. Very cold. Not a small group. Hard to hear the guide at times. Some misinformation. I had told the person I purchased tickets from that we had Broadwaytickets that night. I thought the tour was inside the museum with extra time to spend on our own. Wrong,
star-5
Despite the frigid cold, blustery...
Marianne C
, Nov 2017
Despite the frigid cold, blustery weather in NYC, KCristin's 9/11 input was well received by my great nephew and me! Doing this on our own would have been lacking incite, personalism and history.We would also have missed certain locations important to 9/11. This is the second viator tour I have taken. The first was in Lisbon, Portugal. No doubt, I would search for same company elsewhere in my adventures.
star-5
This was definitely one of our...
Julianne C
, Nov 2017
This was definitely one of our favorite but yet very sad tours we did during our 5 days in NYC. Our tour guide was amazing. She was a native of NY and had a lot of connections to this tragedy. The tour started at St. Peter's Church and continued around the block where she described what happen that day. I would suggest that everyone take this tour before touring the museum.
star-3
The tour itself was very moving...
Pam_S
, Oct 2017
The tour itself was very moving - the guide appeared to be very knowledgeable. I say appeared because unless one was standing directly in front of her, most of the time we could not hear what she was saying. She wore no microphone and spoke very fast. Apparently the company she works for does not provide them - a big fault! The museum and memorial were a very sobering and moving experience. Being with a smaller group is a definite advantage..
1 traveler found this review helpful
star-5
Amanda, the tour guide, did an...
Kristine H
, Oct 2017
Amanda, the tour guide, did an excellent job. I would highly recommend this tour. Many more hours could have been spent in the museum
star-5
We enjoyed the tour and appreciated...
JUDITHA_N
, Sep 2017
We enjoyed the tour and appreciated all the personal stories from the guide about his own experience as a long time NY resident. We all saw it on Television but hearing the stories we did not see was quite emotional. Made me feel our country is in much better shape than the media would have us believe.

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